The Complaints and Protection category has sites that are intended to help consumers identify and protect themselves from unethical or illegal practices in the marketplace, and to guide consumers in complaining and getting redress when they have been victimized.
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Online self help from Citizens Advice. Provides information to help people solve their problems.
Consumers can access their personal credit report and insurance score. Also offers tools to find doctors, dentists or chiropractors, and research to verify professionals and businesses.
Gateway to complaints agencies and codes of practice.
Consumer advice and complaints information for consumers, includes a directory of consumer organisation contacts.
Consumer Reports WebWatch
Consumers WebWatch, a project of Consumers Union, publishes research and journalism on credibility issues that matter to consumers, and recommends Web-wide guidelines to address widespread problems of credibility and trust.
A nationally-recognized, California-based, non-profit consumer education and advocacy organization. Deals in insurance reform, healthcare reform, billing errors, and other issues.
Consumers International (CI)
Supports, links and represents consumer groups and agencies all over the world. It has a membership of over 250 organisations in over 100 countries. It strives to promote a fairer society through defending the rights of all consumers, especially the poor, marginalised and disadvantaged.
Consumers' Association of Canada
An independent, non-profit volunteer organization, represents and informs consumers and advocates action on their behalf to improve the quality of life.
Contractors From Hell
Information and resources on contracting for and hiring home remodeling contractors.
Discusses how to deal with ecrooks or Internet con-artists, who do not deliver merchandise.
Offers a public complaint board, special reports and advice.
Consumer advice relating to holiday and travel complaints. Offers assistance to consumers who have suffered appalling holidays.
HomeOwners for Better Building
Dedicated to helping homeowners resolve their construction defects, and exposing the use, abuse, and unfair tactics of binding arbitration in new home contracts.
A critical view of the health infomercial marketplace.
Insurance Consumer Advocate Network
Retired adjuster created site where consumers receive tips on buying insurance as well as help in settling auto insurance claims, home insurance claims and personal injury claims.
Massachusetts Housing Consumer Education Centers
One-stop Shopping for Housing Information and Referrals offered by the Massachusetts Nonprofit Housing Association's statewide network of housing agencies. Tenants, landlords, prospective buyers and homeowners can access information, referrals, brief counseling or workshops on a wide range of housing issues.
The Ministerial Council on Consumer Affairs - MCCA
Consists of all Commonwealth, State, Territory and New Zealand Ministers responsible for fair trading, consumer protection laws and credit laws.
Exposes the strings and catches in advertising fine print.
A consumer complaint site. Post and read complaints from other consumers.
NewBuyer Buying Guides
Buying portals of rated links in objective, easy to navigate buying guides to help buyers make confident buying decisions
Northeast Mediation and Arbitration
Promotes reconciliation and settlements of disputes from personal injury matters to civil rights and employment claims. Includes general rules, fees and policies, mediator's profile and partial list of clients. Located in Quincy, Massachusetts.
Protecting Yourself from Consumer Fraud
Florida Citizen Safety Center. Short text articles on many potential fraud situations.
Social Security Number FAQ
Other Information on SSNs and Privacy
The Swedish Consumer Coalition
An organisation for consumers and other organisations, who has the goal to increase the influence of the consumers on the market and in the politics.
Tattletale Consumer Hotline
A consumer information web site providing consumer tips, alerts, health and fitness notes, and private sector and public sector information. Additionally, consumers may post complaints and get answers to questions.
Helps dissatisfied consumers get refunds and apologies.
Ticket Scam Resource Center
Informs consumers about the different types of scams involving concert and sporting event tickets.
The Troubleshooter Network
In conjunction with Tom Martino's syndicated radio show, the site provides business referrals, consumer news, and a discussion board.
U.S. Consumer Product Safety Commission (CPSC )
Official federal agency website, including recalls, reports, and alerts.
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