Help desk software which is based upon browser or web technology.
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A free help desk solution compatible with desktop and mobile devices. Includes multi channel support along with other key help desk features.
Offer help desk, referral tracking and customer support systems.
Features include request management, trouble ticket management, Web-form and email handling, and multi-database support.
Web-based multi-functional help desk software.
Service desk software for support personnel and customers (both internal and external). Includes SLA management, automated notification, management reporting, and support for consolidating multiple help-desks.
BMC Software, Inc.
Track-it! provides web-based problem resolution software that includes call center management, knowledge bases, support task automation, and self-help options. Supports numerous industry best-practices.
Automates online customer support and knowledge base creation through the Internet.
Help Desk Technology Corporation
Provides a flexible workflow, an interactive web interface, auto-email notification, and additional support for medium to large helpdesk environments.
Features CGI source code, auto SMS messaging alerts, multi-platform compatibility, database management, automated call queue.
A free, PHP-based help desk software that runs with a MySQL database, allowing you to quickly and easily set up a Web-based ticket support system for your Web site.
Kayako Infotech Ltd.
Browser-based help desk software, customer service software and live chat software.
ManageEngine ServiceDesk Plus
Web based help desk software with Knowledge base, self service portal, asset management and ITIL processes.
A simple and lightweight open-source support ticket program designed to be easy to install and set up.
Open-source browser-based trouble ticketing system. Docs, screenshots, free download.
Revelation Help Desk
Web based helpdesk software features call logging, tracking and escalation, time reconciliation, asset management, integrated accounting and reporting. Fully customizable with several optional modules.
A multi-functional feature strong help desk, which includes queue, workload and workflow management functionality.
Helpdesk software with options for software and hardware inventory management.
Rapid deployment enterprise-class trouble ticket and CRM software for organizations with help desks or customer support groups.
Trouble Ticket Express
Open source web based help desk system written in Perl for Unix and Windows servers.
Vision Help Desk
Multi-Domain/Companies web-based satellite help desk software
Organize and track support e-mail calls with help desk software.