Provides hosted customer services such as live chat, help desk, knowledge base, contact management and email management.
Sites that provide software for the above services should be listed under Business/Customer_Service/Software/.
Customers services listed here can be pay, ad-supported, or free.
This category is for remotely hosted customer services such as live chat, help desk, knowledge base, contact management and email management. If the hosted customer service is hosted on the website server or the server of the website hosting company then the site offering the customer service can not be listed here.